Because your memorial purchase is completely custom to your needs and our company gets started right away with your order, including ordering the granite for your monument, refunds cannot be issued after 24 hours from your original purchase. If for whatever reason you need to stop your order after the 24-hour time period, an in-store credit will be given under the name your monument was used for the original purchase.

If you do request a refund within the initial 24-hour time period from when the order was placed, a 5% fee of the processed invoice amount will be charged to cover processing and restocking.